Privacy Policy

Effective Date: April 27, 2026

TGI Game Shop ("we," "our," or "us") operates the TGI Game Shop mobile application. We are committed to protecting your privacy and ensuring a secure shopping experience for all our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app to purchase game consoles, controllers, and accessories.

1. Information We Collect

To provide you with the best service, we collect the following types of information:

• Personal Identification Information: Name, phone number, and physical shipping address. This is strictly required for processing Cash on Delivery (COD) orders.
• Device Information: Device model, operating system version, and unique device identifiers.
• Log Data: Information collected automatically through the app, such as IP addresses and app usage patterns.

2. Third-Party Services & Tools

We utilize industry-standard third-party services to enhance app performance and communicate with you:

• Firebase (by Google): Used for backend data storage, database management, and user authentication.
• Firebase Crashlytics: Used to collect anonymized crash reports and performance data. This helps us identify bugs and improve the stability of the app on your iOS device.
• OneSignal: Used to send Push Notifications regarding your order status, new product arrivals (consoles, accessories), and exclusive promotions. You can opt-out of these notifications at any time via your device settings.

3. How We Use Your Information

We use the collected data for the following purposes:

• Order Fulfillment: To process and deliver your orders via our Cash on Delivery (COD) system.
• Customer Support: To contact you regarding order confirmations or delivery updates.
• App Improvement: To monitor app performance and fix technical issues reported by Crashlytics.
• Marketing: To notify you of updates and offers (only if you have enabled notifications).

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share necessary delivery details (Name, Phone, Address) with our trusted logistics/delivery partners solely to ensure your package reaches you.

We may disclose information if required by law or to protect the safety and rights of our users and the public.

5. Data Security

The security of your data is important to us. We use Firebase’s encrypted cloud storage to protect your information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: [email protected]