Privacy Policy

Last Updated: [6/27/2025]

1. Introduction

Welcome to TGI Game Shop ("we," "our," or "us"). This Privacy Policy explains how we handle your information when you use our mobile application ("App"). By using our App, you agree to the terms outlined in this policy.

2. Information We Collect

Our App does not intentionally collect sensitive personal data. However, for functionality purposes, we may process the following:

2.1 User Authentication

• Google Login: If you sign in via Google (Firebase Authentication), we receive basic account details (email & username) for authentication. We do not store this data on our servers.
• Email/Password Login: If you register directly, your credentials are securely stored in Firebase Authentication.

2.2 Transaction & Wallet Data

• When you add credit to your in-app wallet or purchase items (e.g., MLBB diamonds, VPN keys), we store transaction records in Firebase Firestore/Realtime Database for order processing.
• No payment details (credit card/bank info) are stored—only transaction history.

2.3 Analytics & Crash Reports (Optional)

• If enabled, Firebase Analytics & Crashlytics may collect:
  • Device information (model, OS version)
  • App usage data (session duration, features used)
  • Crash logs (to improve app stability)
• This data is anonymous and not linked to your identity.

3. How We Use Your Information

We use data only for:

• Account authentication (via Firebase)
• Processing transactions & wallet top-ups
• Improving app performance (if analytics/crash reporting is enabled)
• Customer support

4. Data Sharing & Third Parties

We do not sell or share user data with external marketers. However:

• Firebase Services: Google’s Firebase processes authentication, database, and analytics data under their Privacy Policy.
• Payment Processors: Transactions are handled securely via third-party providers (e.g., Google Pay, bank transfers).
• VPN/Game Suppliers: If you buy third-party keys (e.g., Outline/V2Box), suppliers may require minimal data for activation.

5. Security Measures

• Firebase uses encryption for authentication and database storage.
• We restrict database access to prevent unauthorized use.
• Users should protect their login credentials and enable 2FA if available.

6. User Rights

You may:

• Delete your account (via app settings or by contacting us).
• Opt out of analytics (disable in device settings).
• Request transaction records (contact support).

7. Changes to This Policy

Updates will be posted in the App. Continued use implies acceptance.

8. Contact Us

For questions or data deletion requests:

• Email: [[email protected]]
• App Support: [[email protected]]

By using TGI Game Shop, you acknowledge and agree to this Privacy Policy.